How can we help?
Setup
Getting Started
- What is LynQ?
- How do I set up my LynQ for the first time?
- How do I change my LynQ's name?
- How do I pair LynQs in a group?
- How do I set a Group Zone?
- How do I set a Home Base?
Advanced Features
Capabilities
- How Accurate is LynQ?
- What is the maximum distance for LynQ?
- Does LynQ work indoors?
- How many people can be in a group?
- What is the battery life of LynQ?
- Is LynQ a replacement for an avalanche beacon or other emergency tranceiver?
Other Questions
Troubleshooting
- Does LynQ require cell service, wifi, phone, Bluetooth or subscriptions?
- Does LynQ store my data?
- Does my LynQ require calibration of sensors, such as the compass or gyroscope?
- My device is displaying the time and my name, but nothing else and will not respond to button presses.
- Can my LynQ unit be ‘hacked’ or can my location data be intercepted?
- How do I view the serial number of my LynQ?
Acquiring GPS
- How do I shorten the time to acquire GPS?
- How do I acquire a GPS signal?
- How long will it take for my LynQ to acquire GPS fix?
- What does it mean when my LynQ shows “Indoors! Go Out”?
- What does it mean when my LynQ shows “Waiting For [name] GPS”?
- What does it mean when my LynQ shows “Acquiring GPS [Name]”?