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LynQ Customer Support

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Latest activity by LynQ Customer Support
  • LynQ Customer Support created an article,

    How Accurate is LynQ?

    The accuracy of each LynQ unit is affected by GPS and its internal compass. Short answer: Your LynQ is accurate within about 16.5 feet. Your LynQ has a number of features designed to optimize accur...

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    • 1 vote
  • LynQ Customer Support created an article,

    How to set up your LynQ and use for the first time

    Congratulations on your new LynQs! The first time you use your LynQ, a Startup Wizard will guide you through the steps. This video will shows you how to navigate menus in you LynQ using Long Press ...

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  • LynQ Customer Support created an article,

    Does my LynQ require calibration of sensors, such as the compass or gyroscope?

    No, your LynQ employs a self-calibrating compass and gyroscope that will automatically make corrections to its heading as the device is moved around in normal use. No other features require calibra...

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  • LynQ Customer Support created an article,

    My device is displaying the time and my name, but nothing else and will not respond to button presses.

    LynQs will automatically display this screen when inverted (such as when hung by its integrated carabiner) as part of a power-saving feature. The device is still active and transmitting and receivi...

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    • 1 follower
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    • 1 vote
  • LynQ Customer Support created an article,

    What does it mean when my LynQ shows “Indoors! Go Out”?

    This means you have enough obstruction to the sky above that your LynQ cannot achieve a GPS fix. For the sweeping majority of cases, this will mean you are indoors and can be remedied by getting a ...

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  • LynQ Customer Support created an article,

    What does it mean when my LynQ shows “Waiting For [name] GPS”?

    This means the member of your group, [name], does not have a GPS fix and therefore no location data is available from this member. This video will guide you through how to acquire GPS fix for your ...

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  • LynQ Customer Support created an article,

    How long will it take for my LynQ to acquire GPS fix?

    While LynQs should have a GPS fix within 15 minutes - often less - time to acquire a GPS fix is dependent on several factors, including atmospheric conditions and weather, blockage to clear sky suc...

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  • LynQ Customer Support created an article,

    What does it mean when my LynQ shows “Acquiring GPS [Name]”?

    When the screen of your LynQ displays the message "Acquiring GPS [name]", it means that your device has not yet acquired a GPS fix and therefore does not have a location for itself or to relay to g...

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    • 1 follower
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  • LynQ Customer Support created an article,

    Does LynQ use Mesh Networking?

    “Mesh” describes a type of topography used by some networks. In other words, mesh describes the manner networked devices (called nodes) communicate amongst one another. In most contemporary topolog...

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    • 1 follower
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    • 1 vote
  • LynQ Customer Support created an article,

    Can my LynQ unit be ‘hacked’ or can my location data be intercepted?

    LynQ utilizes several technologies to help keep location data secure, including operating in a radio frequency range not commonly used for such data transfers, data encryption, as well as frequency...

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    • 1 follower
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