LynQ Customer Support
Activity overview
Latest activity by LynQ Customer Support-
LynQ Customer Support created an article, How Accurate is Smart Compass?
The accuracy of each Smart Compass unit is affected by GPS and its internal compass. Short answer: Your Smart Compass is accurate within about 16.5 feet. Your Smart Compass has a number of features...
-
LynQ Customer Support created an article, How do I set up my Smart Compass for the first time?
Congratulations on your new Smart Compasses! The first time you use your Smart Compass, a Startup Wizard will guide you through the steps. This video will shows you how to navigate menus in you Sma...
-
LynQ Customer Support created an article, Does my Smart Compass require calibration of sensors, such as the compass or gyroscope?
No, your Smart Compass employs a self-calibrating compass and gyroscope that will automatically make corrections to its heading as the device is moved around in normal use. No other features requir...
-
LynQ Customer Support created an article, My device is displaying the time and my name, but nothing else and will not respond to button presses.
Smart Compasses will automatically display this screen when inverted (such as when hung by its integrated carabiner) as part of a power-saving feature. The device is still active and transmitting a...
-
LynQ Customer Support created an article, What does it mean when my Smart Compass shows “Indoors! Go Out”?
This means you have enough obstruction to the sky above that your Smart Compass cannot achieve a GPS fix. For the sweeping majority of cases, this will mean you are indoors and can be remedied by g...
-
LynQ Customer Support created an article, What does it mean when my Smart Compass shows “Waiting For [name] GPS”?
This means the member of your group, [name], does not have a GPS fix and therefore no location data is available from this member. This video will guide you through how to acquire GPS fix for your ...
-
LynQ Customer Support created an article, How long will it take for my Smart Compass to acquire GPS fix?
While Smart Compasses should have a GPS fix within 15 minutes - often less - time to acquire a GPS fix is dependent on several factors, including atmospheric conditions and weather, blockage to cle...
-
LynQ Customer Support created an article, What does it mean when my Smart Compass shows “Acquiring GPS [Name]”?
When the screen of your Smart Compass displays the message "Acquiring GPS [name]", it means that your device has not yet acquired a GPS fix and therefore does not have a location for itself or to r...
-
LynQ Customer Support created an article, Does Smart Compass use Mesh Networking?
“Mesh” describes a type of topography used by some networks. In other words, mesh describes the manner networked devices (called nodes) communicate amongst one another. In most contemporary topolog...
-
LynQ Customer Support created an article, Can my Smart Compass unit be ‘hacked’ or can my location data be intercepted?
Smart Compass utilizes several technologies to help keep location data secure, including operating in a radio frequency range not commonly used for such data transfers, data encryption, as well as ...